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L'Oreal losing its sheen in recession-hit French salons

Paris, November 12:: For years the undisputed leader at high-end hair salons, L'Oreal is losing its shine as hair stylists turn to cheaper products from rivals such as Germany's Wella and Schwarzkopf to weather an economic downturn. It is still early to tell how far the trend is being replicated elsewhere in Europe ....Read more

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COMPLAINT - SHAMPOOBy: Lt Col ( Retd ) IB Dutt | Friday , 6 Nov '09 11:30:55 AM Reply | Forward 06 - Oct 2009 I had purchased one L%u2019Oreal Shampoo Professional. It is within recommended period of usage but it does not produce Lather. I approached your advisory cell through helpline. They have raised three issues. First the dealer who sold is not an authorized one. Secondly Professional package is for saloon and not for individual user. I fail to understand how would a customer know that the seller is not authorized one and secondly that the product should not be sold to individual customer. As a customer I have given the batch number, the details of product and the problem. I request the concerned office be advised to analyze the complaint logically as well as rationally. They can get the product back for chemical analysis if required. As far as the first two issues are concerned the company need to investigate and take suitable remedial measures. Thanks IBD

Letter of complaintBy: Maryann Dodd | Tuesday , 17 Feb '09 1:10:19 AM Reply | Forward Hi can anyone please give email address loreal board of directors letter of complaint to be sent from New Zealand

jobBy: Dilshad | Thursday , 4 Dec '08 20:32:37 PM Reply | Forward I AM HAIR DRESSER

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