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Why Bangalore BPOs sound a little different now

Time was when offshore call centers in India offering customer service to American banks, airlines or technology companies had their new hires watch Hollywood movies and sitcoms like Friends and Seinfeld to learn and imitate the American accent. The call centre agent assumed a name like “Susan”  ....Read more

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talk slowly.By: amit | Monday , 6 Jul '09 9:04:44 AM Reply | Forward we indian talk way to fast. first thing to learn is talk slowly. somehow we associate speed of speech with smartness. shows so called experts lack of observation and limited interaction with locals in US !
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