So far, helplines have worked on a simple principle: ``Be by the phone, listen to the problem, be sympathetic and help the caller cope with examination-related trauma''. Volunteers of both the CBSE and non-governmental organisations (NGO) who run helplines, have been doing exactly this. Over the next three months, all those who call NGO Saarthak's helpline service, Operation Hope, will be motivated to become a part of one of the three projects that have been set up as part of their H2k solution package.

Dr Achal Bhagat, director of Saarthak, explains: ``These projects will try and redefine success for youngsters. The most important factor that harms young people today, resulting in them taking to crime or violence is alienation. The youth today has to be a part of the change that people want in this country.''

No More Uphaars, Vision 2000 and Lifefluid are the three projects that helpline users will be encouraged to be a part of. Fire safety became an issue like never before after Uphaar. Three years after the fire, basic security measures to combat such an eventuality are still glossed over.

The H2k solution to fight this indifference is to rate the fire safety levels of public places, particularly those frequented by them. With a little help from architects at the Delhi School of Planning and Architecture (SPA), the ``fire-fighters'' will draw up a criteria list for a fire-safe place. Armed with this list they'll walk in and out of buildings, assessing the management's readiness to put out a fire.

The results of this survey will be handed over to the owners of the buildings and also put up on billboards. ``The idea is simple,'' says Bhagat. ``People will have to take note of the voice of these young people because they form part of their clientele. Theatres or restaurants cannot afford to ignore the voice of the very people who keep their cash registers ringing. Change will come.''

So, before the families of the Uphaar victims get together at the anniversary of the tragedy, project No More Uphaar would have a hierarchical list of fire safe public places. The list they hope will bring change.

While one group prevents a disaster from happening in the city, another set will be working on project Vision 2000. Addressing the two most common causes of blindness in India -- cataract and corneal injury -- this team of sight-savers will create awareness and encourage donations.

Students who didn't make it through the medical entrance examinations will still have a chance to do their bit for others. Ophthalmologist Dr Arun Seth will take time off to train these medicine-aspirants to diagnose cataracts and inform people about the need for cornea donations. The list of cornea donors the group generates will then be posted on the internet.

Along similar lines, project Lifefluid will generate a list of around 50,000 blood donors who will be accessible on the internet in case of an emergency. The list will be comprehensive giving all the details about the donor and also a contact number.

At Saarthak they say that project Lifefliud is a solution to the court orders on professional donors, the paucity in blood banks and the growing number of people who need a donor.

Describing it as a ``Gandhian solution'', volunteers at Saarthak say that they are on to something they hope will become a movement.