In 2002, the Ludhiana district consumer forum ruled in favour of the complainant. Later, Perfetti India filed an appeal to overturn the judgment and the case was transferred to UT.
Announcing the verdict, K C Gupta, president of the UT State Consumer Disputes Redressal Commission, said: “The appellant has not produced any specimen of the genuine wrapper or given an explanation as to how the wrapper was tampered with. Also, there is no record of any other consumer being awarded the prize that week.”
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