“I think it would not be very difficult to shift to other carriers as a lot of European carriers have a history of such conduct,” said Naren Kachru, an IBM engineer who is a frequent flier and was one of the passengers on the Air France flight. “In fact I had a word with our agent and asked him that our company should not give any more business to Air France,” he said. Kachru said that the next time he flies a domestic carrier will be his probable choice.
According to Sundaram, even the Gulf-based carriers which operate out of their Doha and Abu Dhabi hubs are a good option as they have upgraded considerably and even provide for a great shopping experience. She further said that Indians pay among the highest prices for air tickets across the world and therefore this sort of behaviour by an airline was uncalled for.