




On Monday evening, at the hotel, the receptionist guided me to go to the changing rooms. “Sir, these are your clothes and this is your cap,” the laundry guy said. I changed and came out of the room. ``You are looking good, but you are not up to the mark,” Rupesh Panicker, the front desk manager of Hotel Le Meriden, told me. “You have to be clean shaven to be a doorman,” he said.
Beard gone, I was allotted a position and with me was Sunil Tayde, the doorman and my mentor. Tayde taught me how to open the door, how to say good evening, and good morning. “When it’s morning you have to say good morning, in the evening it is good evening,” he said.
The actual job was a lot of fun. I am normally comfortable with any language but today I was told to speak only in English. People came in and walked out; I wished them meticulously. While some smiled back, the others did not even bother to say hello. I loved all those who smiled back at me, and hated the remaining. For your information, the doormen call such people akdu.
In no time, my three hours were over. Before getting out of the outfit, Tayde told me to go to the canteen and have dinner to make my experience complete. I never knew five-star hotels had canteens. I had thought enviously that they gorged on five-star food every day. This was, however, very much a home–cooked meal.
Dinner done, I changed into my clothes and came to the lobby. I came to the door and Tayde opened it for me. I made it a point to smile and say good night to him. Standing at the door waiting for them to bring my car, the same cute kid came down with his father. Noticing that I was staring, the father said, “ His name is Navin. Navin, say Namaste to uncle.”
I left the place thinking. I was the same; the location was the same; what had changed was the uniform. Whether you are a journalist or an engineer or a doorman doesn’t really matter to the world. What matters is the front you put on. Being a doorman for three hours gave me a better understanding of life and people than being a journalist for three months.


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