The ground handling issue has become a flashpoint between airport operators and airlines. "Bangalore International Airport Limited (BIAL) recently said it would not allow any carrier with less than 25 per cent market share to handle cargo on its own.
•Ombudsman by August 1. Will negotiate settlements between consumer and airlines
•10-member group of airport operators and airlines to examine reduction in airport charges
•Performance-based navigation system to be implemented from August 1
•Ground handling policy not to be implemented until January next year
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