On April 17, Canadian High Commissioner David M Malone had written a letter to Communications and IT Minister A Raja, through Ministry of External Affairs (MEA), on the issue of lawful interception of information related to RIM.

MEA in its reply to Malone on April 25 said, "It would be advisable for RIM to recognise that Department of Telecommunications is trying to be helpful in the case and to work together with them. It may not help the RIM cause to make allegations about those who are trying to help them."

There are about four lakh Blackberry subscribers in India and the services are being offered by Bharti Airtel, Vodafone Essar, Reliance Communications and BPL.

The DoT had also convened a meeting of various stakeholders in order to find a solution to the problem including IB officials with technical representative of RIM.