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This is an archive article published on June 1, 2010

How this gang got hold of other people’s credit cards

A group of persons more allegedly collected personal details of people with credit cards,telephone a call centre and used those details to establish themselves as the cardholder,then sought changes in address and cellphone numbers.

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A group of persons more allegedly collected personal details of people with credit cards,telephone a call centre and used those details to establish themselves as the cardholder,then sought changes in address and cellphone numbers. A few days later,they would report a loss and seek a new credit card,which would be delivered to the new addresses,with the original cardholder unaware,the police said after arresting eight.

Two of the eight,who made purchases of Rs 5.4 lakh with the cards,were graduates. The Powai police said they prevented two transactions from being completed.

The prime accused is Rajesh (Lucky) alias Raj Vijay Solaskar (29). The others are Rahul Shivkumar Tiwari (23),Sandeep alias Sunny Chatur Nikumbh (29),Prashant Pradip Shinde (26),Sudhir Balkrishna Kutty alias Emeen Omar Batralf (38),Vishal Arvind Sawant (22). Zuber Alimuddin Siddiqui (23) and Kanhaiyalal Lalji Gupta.

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Tiwari worked at a call centre where a bank had outsourced work; this is how they got the information. “Tiwari would give details of credit cards with a credit limit of over Rs 5 lakh to Solaskar,who would then make his accomplices call up pretending to be the the cardholders. The accomplice would provide all the details for verification: the card number,name,phone number,address,date of birth and security code. The accomplice would first place a request to change his cellphone number in the bank’s records,followed by the address and then would later register a claim that the credit card is lost and seek a new card,” said assistant police inspector S N Bhandge.

“They procured a credit card in the name of Delhi resident Kumud Khanna and used it the first time in a garment shop in Powai on May 3 and then in a cellphone shop in Dombivli. They procured another card using after Kutty posed as the holder,” said Bhandge.

On May 13,after Khanna had complained,the police prevented a transaction of Rs 80,000. The police first traced the phones purchased by the accused from Dombivli nabbed them. The police are looking lookout for a woman who posed as Khanna and got her credit card.

Police tips for Call Centres
* For any request for change in credit card details,verify with cardholder first
* Verify if a card delivered; double-check if holder is a paying guest at the address given
* In case of data theft,check immediately with employee using that computer
* Verify credentials of job seekers,employees

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