WHAT THE IIM-A REPORT SAID
“It was a commonsense-based approach, showing an astute understanding of market reality, asset base of IR and the expertise and capability of the IR’s management and systems... He followed this up with the principles of leveraging the assets, empowerment and delegation. He has demonstrated that good economics is good politics.”
“He had a positive approach in dealing with the staff and unions. The unions wanted a doubling of the contribution to the staff welfare fund. He offered them more. When he saw that gangmen were not provided footwear as part of their equipment, he ensured the same.”
“When concerns were raised about downsizing, he came out with his Hindi one-liner which translated to, ‘Downsizing may make IR thinner, but not necessarily healthier.’ His pitch was, ‘regenerate competitiveness and leverage resources rather than restructure and downsize’. He believed in instilling hope and excitement rather than fear and anxiety.”