iPhone maker Apple Inc comes under CCI scanner

Customer files complaint that Apple is curbing customers choice by limiting the availability of iPhones and iPads in India to a limited number of service providers.

IPhone and iPad maker Apple Inc has come under the scanner of the Competition Commission of India for allegedly limiting the availability of its products to a few service providers using its dominant market position.

A customer has filed a complaint before the Commission under section 4 of the Competition Act 2002 that Apple is curbing the customers choice by limiting the availability of iPhones and iPads in India to a limited number of service providers,besides its signature stores.

At present,iPhones latest version is available in India through Aircel and Bharti airtel,while the iPads are sold through Apple store only.

An Apple official when contacted declined to comment.

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The complainant has also alleged that a user can only download software from the i-store and the others are not recognised by the device, a senior CCI official said.

Besides,Apple phones could only be serviced in Apple centres,which in turn charge high rates for servicing. The Commission is due to take up the matter for consideration by the end of this week,sources said.

iPhone,the handset that acquired a cult status in the west,was launched for the first time in India in 2008. Following the launch,the new upgrades have also been introduced in the Indian market.

Smartphones are cathcing up fast in the Indian market,especially at a time more companies roll out 3G services across the country.

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3G services,which offer high-speed Internet access,have already been rolled out by various operators like Airtel,Vodafone and Aircel.

According to a CyberMedia Research study,about 12 million smartphones are expected to be sold in India during 2011.