MC to start single window for Estate, Building branches

The Municipal Corporation (MC) is all set to introduce a single window system for dealing with work of the Building branch and the Estate branch. City residents who have to get work like approval of building plans or any other task associated with these two departments would simply have to submit the documents at the window.

A deadline would be fixed for all works and these would be done in a time-bound manner. The Municipal Corporation would be getting booklets printed for the purpose. Each booklet would have the procedures to be followed as well as the form for the work that is to be done. The booklet would be priced at Rs 50.

Filling the form as per directions, residents would be able to submit these at the single window that would be located at the Municipal Corporation office in Sector 17. Two people would be deployed at the window.

At present, in case a resident has to get his or her building plan approved, separate clearances have to be taken from the public health department, fire wing, etc. The single window system would ensure that this procedure is simplified. Issuance of no objection certificates for electricity, water and sewer connections is also done by the building branch.

Municipal Corporation Joint Commissioner Rajiv Gupta said, "The proposal has been cleared and the single window system would start functioning in the coming days. It would facilitate the residents as they would not have to go from one department to the other. Work would be done in a time bound manner. We would fix a deadline for each task." He added that objections are raised when people do not fill the forms in a particular format or the documents are not complete. With the booklet that is being printed, all these anomalies would be looked into since all details would be available. Gupta said that this would reduce the harassment caused to applicants.

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