Mohali residents don’t get electricity bills, protest

Mohali residents are up in arms against the Punjab State Power Corporation Limited with electricity bills going missing for months. Several residents of Phase 9, 10 and 11 had complained to corporation officials that they were not been receiving bills, regularly, and had to go to the corporation's office to retrieve their bills and make payments.

"For the past several months the corporation has shifted to a new system, where bills cannot be paid at banks, and consumers have to make a beeline at make the payment," said Jaswinder Singh, a resident of Phase 11.

KD Chaudhry, PSPCL MD, said Mohali was chosen as a pilot IT project of the Corporation, as part of which the entire system was being computerised. "These are teething problems, due to the shift. We are, however, not giving notices to anyone, who has not been able to pay the bill, due to non receipt of bills. Also, electricity connection of consumers will be not be disconnected, in case they are not able to pay the bill due to non receipt of the bill," he added.

Chaudhry said that once the system was in place, consumers of Mohali would be able to access data of their electricity consumption and bill details on the website. Payment will also be made online.

"The bank payment system was done away with and was replaced by the 'easy bill' system. The corporation has franchised the billing work to private shopkeepers, who while carrying out work at their respective shops, will run these easy bill centres," Chaudhry further said. There are more than ten centres in Mohali. The residents, however, said they were unaware of the change in the system.

Corporation officials said consumers need to register with the corporation's website and pay the bill through a credit card or could make the payment through a bank by way of net-banking.

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