Since a commuter will need a smart card to work these machines, and not all may have it, unemployed youth would be appointed as intermediaries. “We are seeing many unofficial touts doing this already. Now, we will bring them into the system,” the official said. The machines will help in making travel less cumbersome for over 6 million daily commuters on the Mumbai railway system, by providing a ‘queue-less’ mechanism for purchase of unreserved journey tickets. Unreserved train tickets constitute 90 per cent of the total tickets sold by the Indian railways every day.
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