Measures to take

“We will be getting 100 MW from J&K. We will also be getting some power from Uttarakhand. We have also increased the number of our call centre staff. I am certain that within the next 4 days we can tide over the crisis.”

Lalit Jalan, Chairman, BSES

“I attended a meeting of the Northern Regional Power Committee in Lucknow on Saturday. States like UP, which have been overdrawing up to 1,000 MW from the Northern Grid have been told to restrict overdrawal.”

Rajendra Kumar, Power Secretary

The NDPL will publish pamphlets with numbers of their zonal complaint centres and distribute it to consumers. An NDPL official said: “Consumers who cannot get through to our call centres can directly call our zonal complaint centres.”