PSU insurer Oriental Insurance was way down in the seventh position, while New India Assurance, United India and National Insurance were at the ninth, tenth and eleventh positions respectively, receiving 53.78, 53.57 and 53.14 marks respectively.

In motor insurance, Iffco Tokio got 67.32 marks, HDFC Chubb 67.21 and Tata AIG 67.13. PSU insurers National and United India were at the sixth and seventh position, while New India and Oriental were at the tenth and eleventh positions.

In home insurance, HDFC Chubb got 72.06 marks, while Iffco Tokio got 71.88 score and Tata AIG 70.36. PSU insurers National, Oriental and New India were given the sixth, seventh and eighth rankings and United India the tenth.

The survey, conducted by Consumer Voice, a consumer rights group, was based on five parameters of tangibility, reliability, responsiveness, assurance and empathy on the part of insurers.