By 2002, everyone in my family had become an Internet convert. For the technophobic older generation, signing up for an e-mail account was a concession to us youngsters — if the kids don’t call home, they thought, we’ll just reach them through the computer. Everyone was especially eager to send messages to my niece, a kid who wasn’t all that chatty on the phone but was almost always glued to her PC. But while the rest of us happily exchanged forwards and life updates, she almost never piped up. Eventually, I sussed out the truth: She was too busy sending IMs and text messages to bother with e-mail. That’s when I realized that my agility with e-mail no longer marked me as a tech-savvy young adult. It made me a lame old fogey.

Those of us older than 25 can’t imagine a life without e-mail. For the Facebook generation, it’s hard to imagine a life of only e-mail, much less a life before it. I can still remember the proud moment in 1996 when I sent my first e-mail from the college computer lab. It felt like sending a postcard from the future. I was getting a glimpse of how the Internet would change everything — nothing could be faster and easier than e-mail.

Ten years later, e-mail is looking obsolete. According to a 2005 Pew study, almost half of Web-using teenagers prefer to chat with friends via instant messaging rather than e-mail. Last year, comScore reported that teen e-mail use was down 8 per cent, compared with a 6 per cent increase in e-mailing for users of all ages. As mobile phones and sites like Twitter and Facebook have become more popular, those old Yahoo, Hotmail accounts increasingly lie dormant....

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