It was in September 2006 that the Haryana Roadways had proposed an online booking service for Volvo and other deluxe buses. Three years hence, the authorities are still “working on the modalities”, while passengers wait for the implementation of the project that was seen as a step in adoptiing technology for public convenience.

The officials, while claiming that work on the project is in its advanced stages, refuse to confirm a date by which passengers can expect the service.

“Though the proposal is in its advanced stages, due to technical issues, the service is taking time to become operational. For the financial modalities, clearance from the Finance department has been obtained,” said Sameer Mathur, Finance Commissioner and Principal Secretary, Aviation and Transport.

The Haryana Roadways had called for proposals from various public and private banks for a tie-up for the financial services, the final decision on which is pending.

Sources say that unlike the Indian Railways Catering and Tourism Corporation Limited (IRCTC) that has a tie up with various banks for online reservation, the Haryana Roadways will initially tie-up with a single bank.

Once operational, the facility will enable passengers to make advance reservations in Volvo and deluxe buses — from 60 days to four hours prior to departure.

The passengers will also have an option to choose seats. While reservation charges, announced initially, were between Rs 20 and Rs 30 per ticket, passengers availing of the facility will have to carry an identity proof during the journey.