
So, what should be done? I have two thoughts. Firstly, those in leadership positions, in politics and bureaucracy, should learn from best practices in successful business organizations. Secondly, citizens themselves should raise their voices whenever and wherever they see laziness, incompetence and callousness in governmental functioning. For, certainly, our Republic deserves much better governance than the way CPWD prepares the Boat Club lawns for the Republic Day Parade.
(Write to: sudheen.kulkarni@expressindia.com)