So, the next time you buy a printer, I suggest you check the manufacturer website, and not the dealer about warranty information. I found this following quote on the HP website: “For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.”
This is what the FAQ section of the Epson website says: “Epson does not recommend refilling or using third-party ink cartridges. If these third party products cause a failure, the repair of that failure will not be covered under warranty.”
There wasn’t much on the Canon or Samsung websites, but industry sources say no printer manufacturer (though their service centres might) would refuse to service a printer just because you have used a third party cartridge.
Though one has to be fully aware of the bad practices in the industry, the market is gradually getting structured. Leading players like Cartridge World, Laser Tech and others are making it a better market. Some remanufactured and compatible cartridge suppliers like Inktec sell compatible cartridges for roughly half the price of the original cartridge and run the same length without damaging your printer.
On the other hand the large printer manufacturers are trying to keep you away from refilled cartridges by putting in chips that count the number of prints. These have a flipside though. Your cartridge designed for 2,000 prints would stop printing if you have printed as many pages, though covering just 2 per cent of the paper and even with ink still left inside the cartridge. Cartridge World and Laser Tech have started offering chip resets, but not for all cartridges.
... contd.