A fairly strong case can be made out that the Indian policy in its current shape is restrictive and smarter innovations are needed. But either way one looks at it, India needs a sound ground handling policy soon to ensure the best equipment and staff that raises the bar on both performance and security. This is an absolute must given India’s heightened security environment and the fact that standards at Indian airports are generally below par in comparison to other world class airports.
pranab.samanta@expressindia.com
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