• Hello and welcome to Walk the Talk. I’m Shekhar Gupta at the big depot of Delhi Metro Corporation and my guest is who else but its iconic chief, E. Sreedharan. This is like the belly of Delhi Metro isn’t it?  

The Delhi Metro depot is a showpiece and one of the most modern depots in the east of the world today. We are very proud of this and we invite our visitors to see our depot, as the main activity is at night. 

• What surprises many is the image of the Metro... unlike the Indian railways system your units are not milling with people, noise and muck. 

We have been very careful about it right from the beginning. We wanted to keep very low staff strength and we also want good house-keeping in the work areas. So our stations should be clean and tidy. Any work place will be clean and we are very particular about it.  

• Do you outsource your services? 

Very little. It’s mainly the cleaning services and the security. Otherwise we do everything by ourselves. 

• You run your business without clerks and peons. 

... contd.