A Technical snag in software is costing the Ludhiana postal department dear as it is unable to implement the World Net Express service. The department otherwise boasts of booking maximum parcels in the state to foreign countries.

To ensure speedy delivery of parcels at the global level, the Indian Postal department had launched ‘World Net Express’ service in the state from June 1, in partnership with the German postal services company - Deutsche Post.

The Speed Post centre at the city railway station, which is the biggest business centre in the state, is however yet

to avail the benefits of the service.

Postal department officers claimed that they were yet to receive a ‘secret code’ for the Ludhiana Speed Post centre, necessary for operating the service.

The employees said they were receiving several queries from customers, but no one was certain as to when the service would finally start.

Senior Superintendent Post Offices, Ludhiana, V K Raizada, said: “Due to non-functioning of the software, the World Net Express service is yet to start functioning. The Speed Post centre books maximum parcels and packages for foreign countries from Punjab and earns revenue of more than Rs 80,000 per month. We book about 20 parcels and packages daily.”

“We are eagerly waiting for the service which exists only on paper till date. We send our parcels through Speed Post and want to avail the service at the earliest to facilitate quick delivery to our foreign clients,” said Amrit Lal, a resident of the city.

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