The IT department is a crucial player in the growth story, which would lose the plot without increasing state revenues. It has been modernised and is now capable of ď360 degree profilingĒ of taxpayers. It can set its systems to automatically look out for transactions that fall outside established spending patterns. But the most basic step towards modernisation remains to be taken. The department must be freed of political control. Neither should parties in power be allowed to use it like a private army or intelligence unit, nor should those out of power, like Gadkari, feel free to threaten its officers.
The taxman is in urgent need of a makeover. He is depressingly corrupt and resigned to serving as a catís paw to power. Unless he changes, he cannot possibly secure his dignity, the basis of working in a modern, professional culture. Without dignity, with only technical modernisation, he will only be a even sharper hatchet man than ever before, and a drag on the growth story that he could have helped to power.