




A verdict, however, has long been passed on the inherent disadvantages of sarkari services in sectors like banking, Oil retail and civil aviation in a modernising economy. One reason is that public sector service companies typically don’t have the labour flexibility so crucial for these sectors. Take the grievances of the striking Indian Airlines employees. Whatever the details of the negotiations, the crucial fact is that the carrier is hugely over-staffed and its ability to respond to changing industry norms on pay and benefits is constrained by its obligation to keep every job. Indeed, after the Indian Airlines/Air India merger was finalised, unions were promised that there would be no work force rationalisation. The new carrier will take over-staffing to new levels. So union dissatisfaction over pay and benefits may increase and so might the possibility of disruptive agitations.


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